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Our Vision


Our aim: Amazing experiences, every time for every guest.

We want every guest to be amazed every time they visit us. We always provide a warm welcome and go out of our way to create personal experiences that have an instant and long lasting impact. This reflects the talented, passionate and friendly nature of our people. Together we are committed to delivering the very highest standards across everything we do.

The Finesse Collection difference

We are an experience business.

Throughout our hotels, restaurants, bars, gastro pubs, leisure facilities and hospitality services, we create a range of personal experiences that amaze our guests and which have an instant and long lasting impact.

Whether refined, elegant, informal or relaxed, we provide everything that is perfect for the occasion;
surroundings with style, the very best in food and drink and immaculate, personal service that is
second to none.

Amazing experiences, exceptional people

We achieve this through our absolute focus on attention to detail and our exceptional people...
...who work closely together
...who understand, anticipate and respond to every guest's individual requirements and preferences.
...who know what makes a good experience a great one.
...who do the little things that make a big difference.

Our approach

Before, During, After
We create amazing experiences that begin as soon as a guest encounters The Finesse Collection and which they remember for all the right reasons.
Stay Close
We understand the things that matter to our guests, anticipating and responding to their individual requirements and preferences.
Can do, Will do
We do everything we can to accommodate our guests individual requirements, going out of our way where necessary.
A Haven with a Heart
Anyone can enjoy an amazing experience at The Finesse Collection. We are friendly and approachable, providing a warm welcome for every guest in our unique venues.
We combine distinctive buildings, surroundings with style, mouth watering menus and spectacular service to provide unique destinations that deliver amazing experiences.